Wal-Mart to end overnight hours at few supercenters
Wal-Mart Stores is planning to end overnight hours at few of its supercenters in a bid to organize s…Wal-Mart Stores is planning to end overnight hours at few of its supercenters in a bid to organize stores to better serve its customers during peak shopping time.
The move to improve shopping experience comes in response to customer complaints about empty shelves, long checkout lines and poor-quality produce, Bloomberg reported.
Wal-Mart Stores CEO Doug McMillon has already increased starting wages and cut a layer of management in stores to try to tackle the situation at the stores.
The retailer will reduce hours at over 40 24-hour stores in Philadelphia, New Jersey and Maryland, beginning next week.
Wal-Mart spokesman Brian Nick was quoted as saying: "Based on a recent review of our customers' shopping patterns, we have made the decision to adjust hours at some of our stores.
"This is the kind of decision we make on a store-by-store basis and will allow us the ability to reallocate resources to serve our customers during peak shopping hours."
Wal-Mart will retain few of its overnight shift employees to stock shelves and prepare the store for the daytime hours.
The overnight cashiers and other employees will be offered new positions within the store or at other locations.
After increasing pay to at least $9 an hour in April, Wal-Mart now plans to further increase wages to $10 an hour by February 2016.